TERMS AND CONDITIONS

PMD Solutions LLC (hereinafter referred to as the Company) offers any Internet user (hereinafter referred to as the User) to use the thing.am financial management web application (hereinafter referred to as the Application) under the terms and conditions set forth in this Terms and Conditions Agreement (hereinafter referred to as the Agreement).

Before using the Application, please carefully read this Agreement, which governs the terms of use of the Application and defines the rights and obligations of the Company and the User.

This Agreement includes, as an integral and inseparable part thereof, the Privacy Policy, Cookie Policy, individual service terms (if any), pricing and subscription descriptions, and other documents published within the Application.

This Agreement constitutes a public offer pursuant to Articles 451, 453, and 454 of the Civil Code of the Republic of Armenia and is intended for an unlimited number of individuals and legal entities using the Internet. Full and unconditional acceptance (acceptance) of this Agreement by the User shall be deemed the User’s consent to all terms of the Agreement, confirmed by registration in the Application, logging in, attaching a payment card, making a payment, or commencing use of any service provided through the Application, without any reservations or exceptions.

If the User does not agree with any provision of this Agreement, the User is not entitled to use the Application or any services provided through it.

Any of the actions listed above shall simultaneously constitute the User’s consent to the processing of their personal data in accordance with the Privacy Policy.

The Company reserves the right to amend or supplement this Agreement at any time without prior notice to the User. The amended version of the Agreement shall enter into force from the moment of its publication in the Application, unless otherwise specified. The current version of the Agreement is always available in the relevant section of the Application.

1. DEFINITIONS AND INTERPRETATION

1.1. User – any individual or legal entity using the Internet who has agreed to the terms of this Agreement and/or has registered in the Application, created an account, attached a payment card, made a payment, entered or imported financial data, and/or used any service provided by the Company.

1.2. Company (Service Provider) – PMD Solutions LLC, duly established and operating in accordance with the laws of the Republic of Armenia, being the lawful owner and operator of the thing.am Application and providing information-technology services to Users.

1.3. Application – the thing.am web-based software platform designed for financial accounting, income and expense management, budgeting, reporting, forecasting, light invoicing, automation rules, and related functionality.

1.4. Website – the Internet information system operated by the Company through which access to the Application is provided.

1.5. Workspace – a logically isolated data environment created by the User within the Application, which may include multiple users, roles, permissions, and entities.

1.6. Financial Data – any data entered or imported by the User related to income, expenses, accounts, cards, taxes, budgets, transactions, reports, projections, and other financial records.

1.7. Billing – the system used for accounting of payments, subscriptions, trial periods, and access to paid services.

1.8. Account – the User’s personal account created in the Application for identification and data storage purposes.

1.9. Username and Password – unique credentials used by the User to access the Application.

1.10. Trial Period – a limited period during which the User may be granted access to the Application’s services on a trial basis.

2. SUBJECT OF THE AGREEMENT AND GENERAL PROVISIONS

2.1. The Company grants the User a non-exclusive, non-transferable, and unlimited-term right to use the Application solely for lawful purposes and in accordance with this Agreement.

2.2. The Application is an information-technology tool and does not constitute accounting, tax, financial, legal, or investment advice.

2.3. Any calculations, reports, analytics, projections, forecasts, or insights generated by the Application are provided for informational purposes only and do not have binding or legal force.

2.4. The User bears full responsibility for the accuracy, completeness, legality, and relevance of all data entered or imported into the Application.

3. RIGHTS AND OBLIGATIONS OF THE PARTIES

3.1. Rights and Obligations of the Company

3.1.1. The Company undertakes to ensure the technical operability of the Application within reasonable limits.

3.1.2. The Company undertakes not to disclose the User’s login credentials to third parties, except in cases provided for by law.

3.1.3. The Company reserves the right to temporarily suspend or limit access to the Application for maintenance, updates, security reasons, or technical improvements.

3.1.4. The Company has the right to amend, modify, or update the Application’s functionality at its discretion.

3.2. Rights and Obligations of the User

3.2.1. The User undertakes to keep their username and password confidential and to prevent unauthorized access to their account.

3.2.2. The User undertakes to use the Application solely for lawful purposes and in compliance with applicable legislation.

3.2.3. The User shall not perform any actions aimed at disrupting, damaging, or interfering with the operation of the Application or the Company’s systems.

3.2.4. The User has the right to discontinue use of the Application at any time in accordance with this Agreement.

4. TRIAL PERIOD AND PAYMENTS

4.1. The Company may provide a fourteen (14)-day trial period, during which a payment card may be required to be attached.

4.2. Prices, subscription plans, and billing terms for paid services are published in the Application and may be changed by the Company unilaterally.

4.3. Payments made for subscription services are non-refundable, except in cases expressly provided by the legislation of the Republic of Armenia.

4.4. Payment processing may be carried out by third-party payment service providers, and the User agrees to comply with their terms and rules.

5. LIMITATIONS AND EXCLUSIONS

5.1. The Application does not provide automatic bank synchronization, online payment processing, or direct integration with external accounting systems.

5.2. Import of bank statements or financial data is performed solely at the User’s initiative and responsibility.

6. LIABILITY OF THE PARTIES

6.1. The User assumes full responsibility and risk associated with the use of the Application and the Financial Data entered therein.

6.2. The Company shall not be liable for any direct or indirect damages, losses, expenses, lost profits, or missed opportunities incurred by the User as a result of using the Application.

6.3. The Company shall not be liable for decisions made by the User based on data, analytics, or reports generated by the Application.

6.4. The Application and all related services are provided on an “as is” basis, without any express or implied warranties.

6.5. The Company shall not be liable for interruptions, errors, data loss, delays, or failures caused by technical issues, third-party service providers, Internet connectivity, or force majeure events.

7. TERM OF THE AGREEMENT

7.1. This Agreement enters into force upon acceptance by the User and remains effective until full fulfillment of the Parties’ obligations.

8. FORCE MAJEURE

8.1. The Parties shall be released from liability for failure or improper performance of obligations under this Agreement if such failure is caused by force majeure circumstances beyond their reasonable control, including natural disasters, fires, epidemics, wars, acts of terrorism, civil unrest, strikes, governmental actions, or changes in legislation.

8.2. The affected Party shall notify the other Party of the occurrence and duration of force majeure circumstances within a reasonable time.

8.3. If force majeure circumstances last more than thirty (30) consecutive days, either Party may terminate this Agreement without liability.

9. OTHER PROVISIONS

9.1. If any provision of this Agreement is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.

9.2. All appendices, policies, and documents referenced in this Agreement constitute an integral part hereof.

9.3. Any matters not regulated by this Agreement shall be governed by the laws of the Republic of Armenia.

9.4. The Company may send the User system, legal, security, and service-related notifications via email, in-app messages, or push notifications.

9.5. Electronic records, logs, and audit trails generated by the Application may be used as evidence in dispute resolution to the extent permitted by law.

9.6. In case of discrepancies between language versions, the Armenian version shall prevail.

10. DISPUTE RESOLUTION

10.1. Any disputes arising out of or in connection with this Agreement shall be resolved through negotiations.

10.2. If no agreement is reached, all disputes shall be resolved in accordance with the rules of the Arbitration and Conciliation Center of Armenia.
 The arbitration shall be conducted by three arbitrators.
 The seat of arbitration shall be Yerevan, Republic of Armenia.
 The language of arbitration shall be Armenian.
 The applicable law shall be the law of the Republic of Armenia.